How Fetchr works: couriers bid, you choose
Why there is no fixed tariff, and how the 30 second bidding window works.
Most delivery apps set a price and hand your job to whichever rider is nearest. Fetchr does the opposite. Your booking goes out to every suitable courier in range and they compete for it.
The bidding window
When you confirm a booking, couriers have 30 seconds to respond. Fetchr shows each of them a suggested price built from the package size, the distance and the speed you picked, and they can bid at that number, under it, or above it if the job is awkward.
- You see every bid as it lands, with the courier rating, vehicle type and distance from your pickup point.
- Nothing is auto-accepted. If you do not like any of the bids, let them expire and rebook.
- The price you accept is the price you pay. No surge multiplier is applied afterwards.
Why this suits Harare
A courier already two streets from your pickup can afford to bid lower than one across town, because the trip costs them less. On a fixed tariff that saving goes to the platform. Here it goes to you, and that is where the savings on our pricing page come from.
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Read next
How pricing works
Base price by size, plus a per kilometre rate that drops with distance, times your delivery speed.
Book your first delivery
From pin drop to a courier on the way, in about a minute.
Express, Standard or Scheduled: which to pick
What each speed promises, and what it does to the price.

