Create and verify your account
Sign up by email, phone or social login, then verify so you can book.
1 min readUpdated 30 Aug 2026
Verification exists so couriers know there is a real person on the other end of a booking. It takes a minute and only happens once.
By email
- 1Sign up with your email address and a password.
- 2Open the verification link we send you.
- 3Add a phone number from Profile so couriers can reach you.
By phone
- 1Enter your number on the signup screen.
- 2Type the one time code we send by SMS.
- 3Add an email from Profile so you have a way back in if you change numbers.
Codes expire after a few minutes. If one does not arrive, wait for the resend timer rather than requesting several at once, which can trip the rate limit.
Did this answer your question?
If not, a person will. Support is on WhatsApp and email Monday to Saturday, 7am to 9pm.
Read next
What you need to sign up
A phone number and about two minutes. No documents for personal accounts.
Getting Started1 min read
Keep your account secure
Turn on two factor authentication, and know what Fetchr will never ask you for.
Account & Profile1 min read
Saved addresses
Save the places you send from and to, with the gate notes that make pickups faster.
Account & Profile1 min read