Payments & Billing
EcoCash, OneMoney, cards, cash on delivery, invoices, and refunds.
7 articles
How pricing works
Base price by size, plus a per kilometre rate that drops with distance, times your delivery speed.
1 min read
Ways to pay
EcoCash, OneMoney, bank cards through Paynow, or cash in the courier hand.
1 min read
Paying with EcoCash or OneMoney
What the prompt looks like, and what to do when it does not arrive.
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Cash on delivery
How cash works on both ends of the trip, and who pays when the recipient will not.
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Cancellations and refunds
Free before a courier is assigned. After that it depends on how far they have got.
1 min read
Package protection and claims
Every delivery carries $50 of cover, with more available at checkout.
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USD and ZiG prices
Prices are quoted in USD and converted to ZiG at a rate set in the app.
1 min read